Features
Enterprise Resource Planning (ERP)
- Manage quotes, reservations, allotments
- Real-time search & book
- Automate sales processes
- Send automated communications
- Fully operational bookkeeping
- Automated request handling
Content Management System (CMS)
- Manage all texts, images, videos centrally
- Automatic image recognition
- Publish content omnichannel
- Automated cropping & resizing
- Multi-language & multi-season
- Smart ERP & PIM content
Product Information Management (PIM)
- Manage own contracting
- External third-party inventories
- Extensive dynamic packaging
- Price rules & margin calculation
- Multi-currencies & exchange rates
- Single contracting, multiple brands
Document Management System (DMS/DAM)
- Manage documents and contracts in all file formats
- Download, update and share
- Context-aware document ecosystem
- Smart documents
- Workflow automation
- Secured and centralized storage
Customer Relations Management (CRM)
- Manage b2c and b2b contacts
- Travelers, suppliers, partners
- Manage opportunities & multiple quotes
- Segmentation for personalized emails
- Relation insights & profiling
- Lead management & sales funnel
API Hub
- Multi-API aggregation
- Manage suppliers’ inventories
- Real-time search & book
- Real-time packaging
- Powerful caching
- Content mapping and geocoding
Customer Experience
- DTP publishing for brochures
- Client portal & mobile travel app
- Personalized travel documents
- Unique in-office experiences
- Personalized push communication
- Enriched quotations & upselling
Supplier communication
- Exquisite supplier portal
- Automated request handling
- Real-time connectivity via API Hub
- Automated emails & follow-up
- Instant reservation updates
- Manage allotments, rooming and pax lists
Traveller portal
- Available as app during trip
- Easy overview of bookings
- Push notifications & upselling
- Personalized travel documents
- Real-time itineraries & changes
- Instant booking requests
Bookkeeping
- Manage client invoices, payments
- Supplier invoices & payments
- Creditnotes, commissions, margins
- Online payments
- Connect to any accountancy program
- Automated payment reminders
Website & booking engine
- Customizable website components
- Quick search inventories
- Real-time booking
- Multi-brand, multi-language
- Upgrades & upselling
- Drag and drop interface
Flights
- Real-time search & book
- Multiple sources
- Import BSP
- Alternative flights
- Flight only and packaged
- Automatic import for e-tickets
Dashboard & BI
- Extensive data visualization
- Real-time insights
- Instant dashboard views
- Business intel
- Advanced analytics
- Data-driven follow-up
Workflow automation
- Automate business processes
- Resource planning
- Business synchronization
- Schedule client appointments
- Assign tasks
- Manage calendar
Technology
- Modular
- Deeply interconnected data
- High-end innovation
- Customizable automation
- Web (cloud) based
- Hosting & security
Ready to discover?
Get in touch- Features
- Enterprise Resource Planning (ERP)Manage quotes, reservations, allotments - Real-time search & book - Automate sales processes - Send automated communications - Fully operational bookkeeping - Automated request handling
- Content Management System (CMS)Manage all texts, images, videos centrally - Automatic image recognition - Publish content omnichannel - Automated cropping & resizing - Multi-language & multi-season - Smart ERP & PIM content
- Product Information Management (PIM)Manage own contracting - External third-party inventories - Extensive dynamic packaging - Price rules & margin calculation - Multi-currencies & exchange rates - Single contracting, multiple brands
- Document Management System (DMS/DAM)Manage documents and contracts in all file formats - Download, update and share - Context-aware document ecosystem - Smart documents - Workflow automation - Secured and centralized storage
- Customer Relations Management (CRM)Manage b2c and b2b contacts - Travelers, suppliers, partners - Manage opportunities & multiple quotes - Segmentation for personalized emails - Relation insights & profiling - Lead management & sales funnel
- API HubMulti-API aggregation - Manage suppliers’ inventories - Real-time search & book - Real-time packaging - Powerful caching - Content mapping and geocoding
- Customer ExperienceDTP publishing for brochures - Client portal & mobile travel app - Personalized travel documents - Unique in-office experiences - Personalized push communication - Enriched quotations & upselling
- Supplier communicationExquisite supplier portal - Automated request handling - Real-time connectivity via API Hub - Automated emails & follow-up - Instant reservation updates - Manage allotments, rooming and pax lists
- Traveller portalAvailable as app during trip - Easy overview of bookings - Push notifications & upselling - Personalized travel documents - Real-time itineraries & changes - Instant booking requests
- BookkeepingManage client invoices, payments - Supplier invoices & payments - Creditnotes, commissions, margins - Online payments - Connect to any accountancy program - Automated payment reminders
- Website & booking engineCustomizable website components - Quick search inventories - Real-time booking - Multi-brand, multi-language - Upgrades & upselling - Drag and drop interface
- FlightsReal-time search & book - Multiple sources - Import BSP - Alternative flights - Flight only and packaged - Automatic import for e-tickets
- Dashboard & BIExtensive data visualization - Real-time insights - Instant dashboard views - Business intel - Advanced analytics - Data-driven follow-up - - -
- Workflow automationAutomate business processes - Resource planning - Business synchronization - Schedule client appointments - Assign tasks - Manage calendar
- TechnologyModular - Deeply interconnected data - High-end innovation - Customizable automation - Web (cloud) based - Hosting & security
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For all business types
Tide covers and automates any daily activity of your travel company,
regardless of size, business model or market.
Tide supports your business model