Features
Enterprise Resource Planning (ERP)
  • Manage quotes, reservations, allotments
  • Real-time search & book
  • Automate sales processes
  • Send automated communications
  • Fully operational bookkeeping
  • Automated request handling
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Content Management System (CMS)
  • Manage all texts, images, videos centrally
  • Automatic image recognition
  • Publish content omnichannel
  • Automated cropping & resizing
  • Multi-language & multi-season
  • Smart ERP & PIM content
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Product Information Management (PIM)
  • Manage own contracting
  • External third-party inventories
  • Extensive dynamic packaging
  • Price rules & margin calculation
  • Multi-currencies & exchange rates
  • Single contracting, multiple brands
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Document Management System (DMS/DAM)
  • Manage documents and contracts in all file formats
  • Download, update and share
  • Context-aware document ecosystem
  • Smart documents
  • Workflow automation
  • Secured and centralized storage
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Customer Relations Management (CRM)
  • Manage b2c and b2b contacts
  • Travelers, suppliers, partners
  • Manage opportunities & multiple quotes
  • Segmentation for personalized emails
  • Relation insights & profiling
  • Lead management & sales funnel
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API Hub
  • Multi-API aggregation
  • Manage suppliers’ inventories
  • Real-time search & book
  • Real-time packaging
  • Powerful caching
  • Content mapping and geocoding
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Customer Experience
  • DTP publishing for brochures
  • Client portal & mobile travel app
  • Personalized travel documents
  • Unique in-office experiences
  • Personalized push communication
  • Enriched quotations & upselling
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Supplier communication
  • Exquisite supplier portal
  • Automated request handling
  • Real-time connectivity via API Hub
  • Automated emails & follow-up
  • Instant reservation updates
  • Manage allotments, rooming and pax lists
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Traveller portal
  • Available as app during trip
  • Easy overview of bookings
  • Push notifications & upselling
  • Personalized travel documents
  • Real-time itineraries & changes
  • Instant booking requests
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Bookkeeping
  • Manage client invoices, payments
  • Supplier invoices & payments
  • Creditnotes, commissions, margins
  • Online payments
  • Connect to any accountancy program
  • Automated payment reminders
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Website & booking engine
  • Customizable website components
  • Quick search inventories
  • Real-time booking
  • Multi-brand, multi-language
  • Upgrades & upselling
  • Drag and drop interface
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Flights
  • Real-time search & book
  • Multiple sources
  • Import BSP
  • Alternative flights
  • Flight only and packaged
  • Automatic import for e-tickets
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Dashboard & BI
  • Extensive data visualization
  • Real-time insights
  • Instant dashboard views
  • Business intel
  • Advanced analytics
  • Data-driven follow-up
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Workflow automation
  • Automate business processes
  • Resource planning
  • Business synchronization
  • Schedule client appointments
  • Assign tasks
  • Manage calendar
Read more
Technology
  • Modular
  • Deeply interconnected data
  • High-end innovation
  • Customizable automation
  • Web (cloud) based
  • Hosting & security
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  • Features
    • Enterprise Resource Planning (ERP)Manage quotes, reservations, allotments - Real-time search & book - Automate sales processes - Send automated communications - Fully operational bookkeeping - Automated request handling
    • Content Management System (CMS)Manage all texts, images, videos centrally - Automatic image recognition - Publish content omnichannel - Automated cropping & resizing - Multi-language & multi-season - Smart ERP & PIM content
    • Product Information Management (PIM)Manage own contracting - External third-party inventories - Extensive dynamic packaging - Price rules & margin calculation - Multi-currencies & exchange rates - Single contracting, multiple brands
    • Document Management System (DMS/DAM)Manage documents and contracts in all file formats - Download, update and share - Context-aware document ecosystem - Smart documents - Workflow automation - Secured and centralized storage
    • Customer Relations Management (CRM)Manage b2c and b2b contacts - Travelers, suppliers, partners - Manage opportunities & multiple quotes - Segmentation for personalized emails - Relation insights & profiling - Lead management & sales funnel
    • API HubMulti-API aggregation - Manage suppliers’ inventories - Real-time search & book - Real-time packaging - Powerful caching - Content mapping and geocoding
    • Customer ExperienceDTP publishing for brochures - Client portal & mobile travel app - Personalized travel documents - Unique in-office experiences - Personalized push communication - Enriched quotations & upselling
    • Supplier communicationExquisite supplier portal - Automated request handling - Real-time connectivity via API Hub - Automated emails & follow-up - Instant reservation updates - Manage allotments, rooming and pax lists
    • Traveller portalAvailable as app during trip - Easy overview of bookings - Push notifications & upselling - Personalized travel documents - Real-time itineraries & changes - Instant booking requests
    • BookkeepingManage client invoices, payments - Supplier invoices & payments - Creditnotes, commissions, margins - Online payments - Connect to any accountancy program - Automated payment reminders
    • Website & booking engineCustomizable website components - Quick search inventories - Real-time booking - Multi-brand, multi-language - Upgrades & upselling - Drag and drop interface
    • FlightsReal-time search & book - Multiple sources - Import BSP - Alternative flights - Flight only and packaged - Automatic import for e-tickets
    • Dashboard & BIExtensive data visualization - Real-time insights - Instant dashboard views - Business intel - Advanced analytics - Data-driven follow-up - - -
    • Workflow automationAutomate business processes - Resource planning - Business synchronization - Schedule client appointments - Assign tasks - Manage calendar
    • TechnologyModular - Deeply interconnected data - High-end innovation - Customizable automation - Web (cloud) based - Hosting & security
  • Your business
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Dashboard & Business Intelligence

Monitor real-time data and visualize insights with Tide's tracking and advanced analytics solutions for the modern travel professional.

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Real-time insights

Who are your best-performing partners? What are the booking patterns this season? Is there room for improving a supplier's contract? Get insights for data-driven actions.

Financial insights

  • Turnover
  • Margins
  • Commissions
  • Buying price
  • Selling price
  • ...

Reservation insights

  • Per booking
  • Per departure date
  • Per return date
  • Per currency
  • Per product
  • ...

Sales insights

  • Per brand
  • Per POS
  • Per employee
  • Per supplier
  • Per agent
  • ...

Time insights

  • Per day
  • Per week
  • Per month
  • Per quarter
  • Per year
  • ...

B2B insights

  • Per partner
  • Per product
  • Per season 
  • Per destination
  • Per service type
  • ...

B2C insights

  • Per customer
  • Per segment
  • Per destination
  • Per product
  • Per service type
  • ...

Product insights

  • Per country
  • Per region
  • Per location
  • Per destination
  • Per product
  • ...
Interactive

Dashboard

Get views on an interactive dashboard for data-driven actions, planning and follow-up.

Technology driven innovations

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