Supplier communication
With instant reservation updates thanks to automated supplier emails and the supplier portal, Tide connects all relevant supplier data to ease your daily workflow.
Request handling
If your DMC doesn't support real-time
connection, the communication is automated. Easy set-up of process flows for
automated request handling. Send out emails to suppliers, local agents, tour
guides, etc. and update reservation files instantly.
Supplier portal
Give limited or full access to local
agents, tour guides, and third-party suppliers to see historical data,
contracts, current travelers, group compositions, upcoming reservations, and
marketing materials. Tide's secure, self-service portal standardizes the
capture, maintenance, and visibility of all your relevant partnership
information.
Instant reservation updates
Make all supplier communication and reservation statuses readily available at all times with Tide's automatic data connection.
Direct registration
Keep all files updated without having to check manually.
Reply process
Standardized email configuration enables your supplier's email responses to update the reservation status automatically.
Unavailabilities
Unavailable reservation requests become
immediately visible by the right person who can manage allotments, rooming, and
pax lists.
No need to manually check your mailbox
Tide automatically updates the reservation
with the supplier’s response. Handy, efficient, and instant.
Real-time API connectivity
Get access to multiple third-party
inventories. Search and book your supplier’s content in real-time.
