Features
- Enterprise Resource Planning (ERP)Manage quotes, reservations, allotments - Real-time search & book - Automate sales processes - Send automated communications - Fully operational bookkeeping - Automated request handling
- Content Management System (CMS)Manage all texts, images, videos centrally - Automatic image recognition - Publish content omnichannel - Automated cropping & resizing - Multi-language & multi-season - Smart ERP & PIM content
- Product Information Management (PIM)Manage own contracting - External third-party inventories - Extensive dynamic packaging - Price rules & margin calculation - Multi-currencies & exchange rates - Single contracting, multiple brands
- Document Management System (DMS/DAM)Manage documents and contracts in all file formats - Download, update and share - Context-aware document ecosystem - Smart documents - Workflow automation - Secured and centralized storage
- Customer Relations Management (CRM)Manage b2c and b2b contacts - Travelers, suppliers, partners - Manage opportunities & multiple quotes - Segmentation for personalized emails - Relation insights & profiling - Lead management & sales funnel
- API HubMulti-API aggregation - Manage suppliers’ inventories - Real-time search & book - Real-time packaging - Powerful caching - Content mapping and geocoding
- Customer ExperienceDTP publishing for brochures - Client portal & mobile travel app - Personalized travel documents - Unique in-office experiences - Personalized push communication - Enriched quotations & upselling
- Supplier communicationExquisite supplier portal - Automated request handling - Real-time connectivity via API Hub - Automated emails & follow-up - Instant reservation updates - Manage allotments, rooming and pax lists
- Traveller portalAvailable as app during trip - Easy overview of bookings - Push notifications & upselling - Personalized travel documents - Real-time itineraries & changes - Instant booking requests
- BookkeepingManage client invoices, payments - Supplier invoices & payments - Creditnotes, commissions, margins - Online payments - Connect to any accountancy program - Automated payment reminders
- Website & booking engineCustomizable website components - Quick search inventories - Real-time booking - Multi-brand, multi-language - Upgrades & upselling - Drag and drop interface
- FlightsReal-time search & book - Multiple sources - Import BSP - Alternative flights - Flight only and packaged - Automatic import for e-tickets
- Dashboard & BIExtensive data visualization - Real-time insights - Instant dashboard views - Business intel - Advanced analytics - Data-driven follow-up - - -
- Workflow automationAutomate business processes - Resource planning - Business synchronization - Schedule client appointments - Assign tasks - Manage calendar
- TechnologyModular - Deeply interconnected data - High-end innovation - Customizable automation - Web (cloud) based - Hosting & security
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Tide Software BV
Overzet 16 A
9000 Gent
Belgium
VAT BE 0742.647.440

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